This guide covers the first setup after purchase. It is intentionally short: install the app, activate your license, choose the dedicated display, and confirm that the deck launches correctly.
Setup flow
Before daily use
Install the appRun the installer from the download page and finish the Windows installation prompts.
Launch Luminous OnceOpen the app from the Start menu or desktop shortcut.
Enter your license keyUse the license key sent after purchase. Keep the purchase email in case support needs to verify the order.
Select the dedicated displayChoose the 8.8-inch display or the monitor you want Luminous Once to use as the deck surface.
Confirm the deck viewCheck that the deck fills the intended display and that the main widgets are visible.
Display note
For 8.8-inch displays
If the deck appears cropped or enlarged, check the Windows display scaling and resolution for the small monitor. Use the display setting that keeps the deck visible without stretching.
Need help?
Contact support
If activation, display selection, or launch fails, contact support with your order ID, Windows version, app version, and a short description of the issue.